Privacy Policy Effective Date: September 26, 2025

Introduction:

Energy Flow LLC (“we,” “our,” “us”) values your trust and is committed to protecting your information and providing clear service terms. By using our website or services, you agree to the policies outlined below.

Information we collect:

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and service preferences.
  • Account Information: Service details for electricity, gas, internet, and telecom.
  • Usage Information: Website interactions, form submissions, and cookies.
  • Technical Information: IP address, device type, browser, and access times.

2. How We Use Your Information

We use the information we collect to:

  • To provide and manage services through Just Energy Inc. and Verizon Enterprise Solutions.
  • To handle inquiries, support, and renewals.
  • To process billing and account updates.
  • To improve services and website performance.
  • To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent data. Information may be shared only:

  • With Just Energy Inc. and Verizon Enterprise Solutions to activate or renew services.
  • With trusted third-party vendors for billing or technical support.
  • When legally required.

4. Cookies and Tracking Technologies

We use cookies to analyze traffic, improve performance, and track Google Ads compliance. Users can disable cookies in browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete personal information.
  • Opt out of marketing.
  • Restrict or object to data processing.
    Requests: support@energyflowllc.com.

7. Children’s Privacy

Our services are not intended for individuals under 18.

8. Changes to This Policy

This policy may be updated; changes will be posted with the effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Energy Flow
Email: support@energyflowllc.us
Phone: +1 (888) 469-4158

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